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Understanding Emotional Intelligence to Become a Better Leader

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Emotional intelligence (EQ) is your ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationships.


Emotional Intelligence Is the Other Kind of Smart.

"Emotional intelligence is the key to both personal and professional success"

Emotional intelligence is the “something” in each of us that is a bit intangible. It affects how we manage behavior, navigate social complexities, and make personal decisions that achieve positive results. Emotional intelligence is made up of four core skills that pair up under two primary competencies: personal competence and social competence.


Personal competence is made up of your self-awareness and self-management skills, which focus more on you individually than on your interactions with other people. Personal competence is your ability to stay aware of your emotions and manage your behavior and tendencies.

  • Self-Awareness is your ability to accurately perceive your emotions and stay aware of them as they happen.
  • Self-Management is your ability to use awareness of your emotions to stay flexible and positively direct your behavior.


Social competence is made up of your social awareness and relationship management skills; social competence is your ability to understand other people’s moods, behavior, and motives in order to improve the quality of your relationships.

  • Social Awareness is your ability to accurately pick up on emotions in other people and understand what is really going on.
  • Relationship Management is your ability to use awareness of your emotions and the others’ emotions to manage interactions successfully.


Emotional Intelligence Is Linked to Performance.

How much impact does emotional intelligence have on your professional success? The short answer is: a lot! It’s a powerful way to focus your energy in one direction with a tremendous result.

According to Talent Smart, emotional intelligence is the strongest predictor of performance, explaining a full 58% of success in all types of jobs. Your emotional intelligence is the foundation for a host of critical skills—it impacts most everything you say and do each day. Of all the people they studied at work, it was found that 90% of top performers are also high in emotional intelligence. On the flip side, just 20% of bottom performers are high in EQ. Naturally, people with a high degree EQ make more money—an average of $29,000 more per year than people with a low degree of EQ. The link between emotional intelligence and earnings is so direct that every point increase in EQ adds $1,300 to an annual salary. These findings hold true for people in all industries, at all levels, in every region of the world. We haven’t yet been able to find a job in which performance and pay aren’t tied closely to emotional intelligence.



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  • CharlesSorenson
    CharlesSorenson Thursday, 11 January 2018

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