Overview

The Bachelor of Health Management (BHM) degree program is an undergraduate degree program offered at Al-Khawarizmi International College (KIC). The program aims at preparing a knowledgeable staff as health managers that can provide services in the health management sector in the United Arab Emirates, the region, and globally.

The program emphasizes in the application of information technology as a management tool in daily activities, which include program planning, program implementation and evaluation, financial management, accounting, and human resources management. Furthermore, the program is offered in conjunction with the department of Business Administration (i.e., Management concentration courses).

Program Learning Outcomes

On successful completion of the program, students should be able to:

A) Knowledge and Understanding

  • Identify major health care systems and their characteristics to manage and apply in the health care environment.
  • Describe Healthcare Process Management (HPM) in process-centric healthcare organizations to be able to respond to industry developments, reduce the risk of human error, and improve patient care.
  • Demonstrate proficiency in the basic skills needed for managing a healthcare organization including:
    • Implementing new policies of Creating a budget of Creating a work schedule of Managing interpersonal conflicts of Creating a disaster plan o Conducting performance evaluations for staff. o Hiring and firing of staff.
    • Communicating with staff and facilitate meetings.
  • Formulate responses to problems in management of a healthcare organization or delivery of care using legal and ethical principles.
  • Employ current information technology and Health information systems to manage, maintain, and retrieve health care related data/information.
  • Support skills in leadership, motivation, and team building in health management settings.

B) Skills

  • Analyze and interpret health care data to make decisions that incorporate the importance of sustainability.
  • Utilize interpersonal and communication skills that build cooperative working relationships in the health care profession.
  • The ability to critically develop and review an argument drawing upon proper evidence, literature, and theories.

C) Competency

  • Effectively present concepts through oral and written communication skills in English or visually through illustrative and technical rendering.
  • Evaluate and utilize appropriate investigative and research strategies, Internet sources and software applications when developing a body of work, design brief or seeking inspiration.
  • Work effectively as a contributing team member respectful of cultural diversity and individual differences.
  • Establish safe working practices for self and others relative to equipment and machinery, handling of product, disposal of materials and relevant legislation

Applied Learning

  • As a KIC graduate, you will stand out among others by accumulating hands-on experience throughout your 4 years program.
  • By completing 400 hours of internship in cooperation with our several private and public hospitals as our partners for success, you will have the necessary skills to face real world challenges.

Career Opportunities

It is an exciting time for health management programs. Healthcare is changing more rapidly than almost any other fields in UAE as shift toward medical tourism recently. The field is changing in terms of how and where care is delivered, who is providing those services, and how that care is financed. Therefore, Health management now a days became in need for talented people to manage the changes taking place.  With growing diversity in the healthcare system, health management graduates are needed in many settings, including:

  • Clinics
  • Consulting firms
  • Health insurance organizations
  • Healthcare associations
  • Hospitals
  • Nursing homes
  • Physician practices
  • Mental health organizations
  • Public health departments
  • Rehabilitation centers
  • Skilled nursing facilities
  • Universities and research institutions

Careers in health management, incorporate different positions within different areas, such as:

  • Finance
  • Government relations
  • Human resources
  • Information systems
  • Marketing and public affairs
  • Material management (purchasing of equipment and supplies)
  • Medical staff relations
  • Nursing administration
  • Patient care services
  • Planning and development

Admissions: Required Documents

  • Attested High Secondary School Certificate or its equivalent approved by the UAE Ministry of Education with a minimum grade of 60%.
  • A valid English Language Proficiency Certificate in one of the below certificates or its equivalent, at least as the following:
    • EmSAT : 1100
    • TOEFL ITP (Amideast) : 500
    • IELTS : 5

Other Requirments

  • 1 Personal photo
  • Copy of Valid Passport
  • Copy of Valid Visa (Non-Local)
  • Copy of Valid Emirates ID card
  • Health Certificate

Program Structure & Study Plan

Number of required courses to graduate are as follows:

Course Category Credits
General Education 30 credits (12 courses)*
Core Supporting Health Management 36 credits (12 courses)
Major Health Management 51 credits (16 courses) **
Major Electives 9 credits (3 courses)
Total Credits 126 credits (43 courses)
• 2 courses are non-credited          •• Internship has 6 credits

 Year 1: Semester 1

Course Code Course Title Pre-Req. CR. HRs Type
GEG101 General Study Skills None 0 GE (Non-credit)
GEC101 Computer Literacy None 3 GE
GEE101 General English TOEFL/IELTS/EMSAT 3 GE
GEI102 Islamic Culture None 3 GE
MNG102 Principles of Management TOEFL/IELTS/EMSAT 3 CSM
ADR121 Medical Terminology TOEFL/ IELTS/ EmSAT 3 CSM
  Total credit Hours   15  

Year 1: Semester 2

Course Code Course Title Pre-Req. CR. HRs Type
ARL100 (A)

 

ARL100 (NA)

Communication Skills in Arabic Language (For Arabs)

Communication Skills in Arabic Language (For Non-Arabs)

None 3 GE
MAT101 Business Mathematics TOEFL/ IELTS/ EmSAT 3 CSM
AHM102 Principles of Health Management TOEFL/IELTS/EMSAT 3 CM
MIC102 Microeconomics TOEFL/IELTS/EMSAT 3 CSM
FAC101 Principles of Financial Accounting TOEFL/IELTS/EMSAT 3 CSM
GEU202 UAE Society None 3 GE
  Total credit Hours   18  

Year 2: Semester 1

Course Code Course Title Pre-Req. CR .HRs Type
GEB201 Business Communication GEE101 3 GE
GEI201 Fundamentals of Innovation Entrepreneurship GEE101 3 GE
AHM232 Introduction to Computer Systems for Health Information Technology AHM102 3 CM
MAC202 Macroeconomics MIC102 3 CSM
PMA202 Principles of Managerial Accounting FAC101 3 CSM
AHM242 Legal Aspects and Ethics in Health Management AHM102 3 CM
  Total Credit Hours   18  

Year 2: Semester 2

Course Code Course Title Pre-Req. CR. HRs Type
GEC201 Multimedia Presentations None 3 GE
AHM231 Public Health ADR121 3 CM
AHM243 Health Care Delivery System AHM102 3 CM
STS102 Basic Statistics MAT101 3 GE
AHM233 Introduction to Electronic Health Records and Medical Office Workflow AHM232 3 CM
AHM241 Healthcare Finance FAC101 3 CM
  Total Credit Hours   18  

Year 3:  Semester 1

Course Code Course Title Pre-Req. CR. HRs Type
GER202 Critical Thinking GEE101 3 GE
OPM202 Operations Management MNG102 3 CSM
HRM301 Human resources Management MNG102 3 CSM
BHM362 Biostatistics   STS102 3
BHM361 Medical Insurance Systems AHM102 3 CM
SMG301 Service Management MNG102 3 CSM
  Total Credit Hours   18  

Year 3: Semester 2

Course Code Course Title Pre-Req. CR. HRs Type
BHM 352 Management Processes in Health Service Organizations AHM102 3 CM
BHM363 Quality Management and Improvement in Health care AHM102 3 CM
BHM351 Health Economics MAC202 3 CM
  Elective 1   3 CM Elective
  Elective 2   3 CM Elective
  Total Credit Hours   15  

Year 4: Semester 1

Course Code Course Title Pre-requisite CR. HRs Type
BHM481 Introduction to Research Methodology BHM 362 3 CM
BHM472 Health Care Management and Leadership AHM102 3 CM
BHM482 Health Policy AHM102 3 CM
BHM471 Strategic Healthcare Planning AHM102 3 CM
SMG402 Contemporary Issues in Strategic Management PR Completion of courses equal to 90 CH 3 CSM
  Elective 3   3 CM Elective
  Total Credit Hours   18  

Year 4:  Semester 2

Course Code Course Title Pre-requisite CR. HRs Type
GEP401 Preparation for work GEE101 0 GE (Non-credit)
BHM483 Internship/field training All major courses of the 7 semesters 6 CM (Capstone)**
  Total Credit Hours   6  

Major Elective Courses:

Course Code Course Title Pre-requisite CR. HRs Type
AMR123 Introduction to Disease Management ADR121 3 CM Elective
AMR232 Hospital Administration AHM102 3 CM Elective
MSB 280 Management of Small Business MNG102 3 CSM Elective
BHM473 Pathology ADR121 3 CSM Elective
BHM354 First aid ADR121 3 CM Elective

GE= General Education Course, CSM= Core Supporting Major (courses common with other programs), CM= Core Major (courses in the field of specialization)

Important Note:

* The student chooses 3 courses from the Elective courses

** Internship/field training has 6 credit hours.

BHM Internship/ field training

The internship is a core requirement and the Capstone course of the bachelor’s degree in the Health Management program. This course differs in content depending on the type of student (working and non-working students). Working students are required to develop a project, which will be assigned by the academic advisor; moreover, at the end of the semester, the student (working student) is required to deliver a presentation on this project. On the other hand, for non-working students, this course is supervised work experience in the field of the program major. A minimum of 240 hours of work experience over a short semester is required. It offers essential benefits to the graduating student, including the opportunity to earn credits while exploring a career in their major and a chance to apply concepts learned in the bachelor’s degree program to real problems faced by healthcare-related organizations. The course is taken near the end of the program of study, and most content areas must be introduced and covered before taking this capstone course.

The student is responsible for securing an appropriate internship at a specialized clinical site, though help can be sought from his/her faculty advisor and college’s career office. The student's work will be monitored by an assigned faculty member with the student providing a formal written report at the end of the project and the field supervisor (Preceptor), giving an evaluation of the student’s work experience. The internship is an ongoing seminar between the student, the faculty advisor, and the preceptor. It involves professional experience, periodic meetings with the faculty advisor, and submission of the Internship Evaluation Form and the formal written Internship Report.

Biostatistics

This course is designed to provide students with a basic understanding of biostatistics. The course covers of descriptive statistics with concepts of dispersion, central tendency measurements. Graphical and tabular displays are also covered. Simple inferential statistics involving probability, sampling, confidence intervals and terms of significance are presented.

Contemporary issues in strategic management

This course will introduce the students to essential elements of corporate Strategic Management with focus on contemporary issues and the necessary approaches to strategy formulation and implementation. Topics taught include how to develop systematic approaches to analyze and facilitate decision making process to solve real-life problems related to the UAE current business environment and the various social and economic influences that may influence these organizations. This course explains the whole process of strategy formulation, implementation, evaluation, control, and strategic issues.

First aid

This course is designed to introduce the theoretical and practice, the basis for understanding proper safety and health practices regarding First Aid. The learner will demonstrate knowledge of first aid procedures and how to apply them to real-world scenarios. The students will learn their legal responsibilities as a first aid provider, how to identify different types of medical emergencies and the proper steps to take, and how to react in specific environmental conditions like extreme heat and cold. Accidents and injuries occur in most facilities on almost a daily basis. They involve everything from minor cuts and scrapes to broken bones, chemical burns, and other serious injuries

Health Care Delivery system

This course is designed to optimize students' views regards the health care system and how it is delivered. It demonstrates an overview of the health care delivery system and how performance assessing and how process improvements could be managed. It introduces the new knowledge related to system engineering: technologies and methodologies. It covered as well, the design, planning, controlling, and managing of health care systems (preventive care, telemedicine, transplant services, pharmacy operation, ED/ICU operation, OR management, decontamination services, laboratories, Emergency response and pandemics planning, Mental health, food, and supplies, tracking and information systems).

Health Care policy

This course provides a framework for developing and analyzing a range of health policy issues. The course begins by introducing an approach for rationally analyzing any public health policy issues.  The course also has relevant topics on; other models of the policy process and analyzing historical, political, ethical, and legal ramifications, assessing the need and demand, examining economic and financial considerations, assessing existing programs and policies.

Health Economics

This course is designed to introduce the student to the discipline of health economics, where it includes economic concepts, such as supply and demand, cost, pricing, and the relationship between prices and quantities supplied or demanded as applied to the health care sector. This course as well discusses topics related to the factors that affecting demand and supply, marginals, elasticity, and the effect of information on health care markets and the health insurance market from an economic perspective. Additionally, the course discusses the effect of government intervention and health insurance on the health care market. Finally, financing health care, economic evaluation, and equity terms are encompassed.

Healthcare Finance

This course deals with discipline matters of health financing applied to health services offering students an exploration of an introduction to fundamental models of health financing, basic financial analysis, and mobilizing financial resources, builds on concepts covered in Health Finance. Accordingly, the general basis of financial decision making in the health care sector will be based on understanding the whole financial subjects in this course.

Healthcare Management and Leadership

This course is designed to provide students with an overview of contemporary thought on the nature of leadership, the leader’s role, and to explore applications of that role. The course explores the effect of the diversity of subordinates on leadership practice, and the effect of leadership in building the strategies and maintaining quality. The framework for the course focuses on developing knowledge of the theoretical perspective of leadership within the context of one is professional. Additionally, strategies that can increase the effectiveness in the leadership role are examined.

Hospital Administration

As rapid Scientific, technological, and medical advances in recent years have completely transformed the health care sector. Hospitals have become a dynamic industry. Professionals who are responsible for planning and designing hospitals and those who subsequently manage, maintain, and operate them efficiently find the task of managing change quite challenging. This course is a broad subject that will let students understand the basics as well as the complexities of managing a hospital well. It has lots of ideas for the architect, who conceives of a viable plan for the hospital. It addresses the various issues which must be kept in mind by consultants, planners, and administrators who subsequently run the hospital. This course will cover most, Planning and Designing a hospital: The Correct Way, Planning and Designing Medical and Ancillary Services, Planning and Designing Nursing Services, Supportive Services, Facilities Planning for Managing SARS, CATH Lab, Hospital Information System, and Telemedicine.

Human Resources Management

This course helps students to gain an introduction to the concepts of human resource management; job analysis, recruiting process, selection process, orientation and training, performance appraisals and compensation concept.

Introduction to Computer Systems for Health Information Technology             

This course is designed to introduce the students to the principles of computer technology related to health care; the health information profession; the definition and the purpose of the medical record; the systems and processes for collecting, maintaining and disseminating health information; numbering, retention and storage of medical information; forms control and design; indexes and registers; release of patient information, security, privacy, confidentiality, and ethical issues; documentation requirements; regulatory requirements of healthcare organization such The Department of Health- Abu Dhabi (DOH), accrediting and licensing agencies, and computerized information management systems utilized by health information management departments. This course will also introduce the components and requirements of the electronic health record.

Introduction to disease management

This course is designed to introduce the basics principle of disease management responsible for efficient and systematic control of the creation. The course will orientate the students to critical concepts of self-management and health promotion, and explore the nature of the multidisciplinary team, maintenance, use and disposition of records, including processes for capturing and maintaining evidence and information about how to prepares students for the practice in the field of symptom management of people with

chronic disease and/or life-limiting illness (LLI) and palliative care and lays the foundation for further study in this field. The course as well will focus on the health promotion and models of health promotion, and principles of health behavior change, to encourage the individual to adopt healthy behaviors.

Introduction to Electronic Health Records and Medical Office Workflow

This course is designed to introduce the basics principle of an electronic health record (EHR) which is an evolving concept defined as a systematic collection of electronic health information about individual patients or populations. It is a record in digital format that is theoretically capable of being shared across different health care settings. In some cases, this sharing can occur by way of network-connected enterprise-wide information systems and other information networks or exchanges. EHRs may include a range of data, demographics, medical history, medication, and billing information, and responsible for the efficient and systematic control of the creation, receipt, maintenance, use and disposition of records, processes for capturing, automating, and maintaining evidence of and information about business activities and transactions in the form of records. Improving the Quality and Safety of Patient Care with Evidence-Based

Guidelines E-Prescribing and Electronic Health Records are also covered in this course.

Introduction to Research Methodology 

This is an introduction to the research methodology course to provide a comprehensive introduction to research methodology, including its theoretical foundation, fundamental protocols, and evidence-based practice (EBP). The course offers a practical approach to the identification, organization, and critique of such evidence.  Also, in this course, students learn about research methodologies, which include pure and applied research, and interactive process of research writing. The distinction between quantitative, qualitative, and mixed-method approaches is emphasized in this course. The course also teaches students how to review the literature and to write a research proposal.

Legal Aspects and Ethics in Health Management

This course is designed to provide students with an introduction to health law and ethics. It starts with ethical theories, principles, and tools that are important when making ethical decisions. Then explores privacy and confidentiality within the context of the many uses of health information, and covers ethical dilemmas faced in the process of clinical coding, pricing, access, and quality management. It addresses the importance of patient safety and organizational values, research, and decision support for data acquisition, access, and reporting. The course will include a discussion of the UAE system of laws and regulations of healthcare providers; legal and ethical issues in providing health care services to patients; legal and ethical issues in organizing, managing, and regulating the delivery of health care services; and legal issues in health insurance programs.

Macroeconomics

This course teaches students the fundamental principles and methods of modern macroeconomic theory. The main topics include the determination of output, employment, unemployment, interest rates, and inflation. Monetary and fiscal policies are discussed, as are the public debt and international economic issues.

Management of Small Business 

This course focuses on how to start and operate a small business. The unique characteristics of small business are examined, making the student aware of ideas, concepts, and philosophies important to small business success. The course introduces the fundamentals of business management, including planning, raising capital, using business information, managing employees, and marketing products and services. The course discusses different types of businesses, legal organizations, accounting, and financial requirements.

Management Processes in Health service Organizations

This course is providing students with the tools to significantly improve health care organizational operations and processes as well as enhance quality and customer satisfaction by ensuring that services are tightly synchronized with patterns of patient demand. This course will cover the application of the concepts and methods of operation management to the health care organizational setting with an emphasis on planning and control in the management process. Students are taught to identify common bottlenecks and constraints and focus on the critical issues and processes faced by managers in the health care field.

Medical Insurance System

This course introduces students to the problem of risk, and health insurance, medical health insurance, and disability income insurance, and other topics such as social insurance programs, the private insurance industry, and regulation of insurance industry. Additionally, it explores methods such as health insurance claim processing and treatment approval. The course uses the understanding of the general principles of health insurance as a tool to understand the cooperative health insurance program implemented in the UAE.

Medical Terminology

This course introduces students to the language of medicine, were gain of understanding several terms: prefixes, suffixes, and word roots are valuable to build and analyze medical words and terms associated with the body as a whole. Accordingly, student will define, interpret, and pronounce medical terms relating to structure and function, pathology, diagnosis, clinical procedures, oncology, and pharmacology. In addition to medical terms, common abbreviations applicable to each system will be interpreted.

Microeconomics

Microeconomics is an introduction to the operation of the market system and the role of markets in allocating scarce economic resources, the role of government in the economy and the impact of government policy on business and the economy at the microeconomic level. Major topics to be covered include elasticity, revenue, cost, price output determination, the factors of production and the determination of factor incomes.

Operations Management 

Creating and delivering goods or services is why most organizations exist. In planning and controlling these activities, operations management makes a significant contribution to effective competition and sustainable development. The course takes a process perspective and considers contexts, processes, and changes.

Pathology

The goal of this course is to develop an understanding of the causes and mechanisms of human diseases and associated alterations of structure and function of tissues. This involves first, the general pathology during which cell injury, adaptation, cell death, repair, inflammation, and neoplasia are introduced. Then, diseases and tumors of general interest affecting different body systems such as immune system, digestive, respiratory and cardiovascular system are studied.

Principle of Financial Accounting

Students completing this course are expected to have a clear understanding of the basic elements and procedures in an accrual accounting system, double entry accounting, the accounting cycle, be able to prepare the basic financial statements, preparing bank reconciliation statement along with ability to understand control over cash, and have a basic understanding of the acceptable methods of valuing assets, liabilities, and owner's equity.

Principles of Health Management

This course is designed to introduce students to key concepts related to the principle of health management, including concepts, issues, organizations, policies, strategies of health management approaches. The provided knowledge will deal with discipline matters of management principles applied to health services offering students an exploration of an overview of health management, strategic management, decision making, assessment of information need, human resource management, leadership, team building, health management conflict, time management, operational health planning, program monitoring and evaluation.

Principles of Management

The course introduces the development and use of organizational resources effectively.

Major topics include classical and contemporary theories of management, organizational culture, social responsibility, decision making, human resource management and motivation. Strategic management and foundation of planning are also covered. Additional topics may include understanding teams and groups.

Principles of Managerial Accounting 

Students completing this course are expected to have a clear understanding of the concepts, theory and practice, the basic elements and procedures in managerial accounting, types of costs, cost behavior, job order costing, process costing, CVP, and information needed by management for future planning and forecasting.

Public Health

This course is designed to introduce concepts, issues, organizations, policies, strategies, and challenges of public and population health approaches. Some coverage of issues in other countries, involved in each of the areas of public health is presented.

The course introduces students to key concepts related to the population and Public Health including occupational and environmental health, emerging threats/rapid responses, ethical and human rights concerns in global health, health care services and systems, maternal-child health, global and indigenous health, social and life course determinants of health, and epidemiology and biostatistics.

Quality management and improvement in health care

This course covers the issues of measuring, managing, and improving the quality of health care. The course investigates the components of quality improvement programs in health care facilities, including quality assessment, performance improvement, continuous quality improvement, utilization management, risk management and critical/clinical pathways.

Service Management

This course is designed to develop students' skills in both strategic and operational issues pertaining to services. Beginning from the service, students are taught of the importance of must blending technology, people, marketing, and information to achieve a distinctive competitive advantage. Concepts taught include service management, service quality, customer satisfaction, developing service/qualify solution for service providers.

Strategic Healthcare Planning

This course is designed to provide students with the factual materials and conceptual tools needed to critically evaluate the processes of the development of health services focusing attention on the social, demographic, economic and political factors that are relevant to strategic healthcare planning and delivering health care (drawing on information from other countries where appropriate). Students are encouraged, throughout the course, to focus their attention on the politics of resource allocation, health planning, health care costs and their containment strategies, health care quality assurance, disaster plans, and the economics of health care.

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