KIC IT department conducted a workshop that introduced the students to computer troubleshooting.
The workshop was led by Mr. Khalid Yahia, KIC Lab Assistant, IT Department. He familiarized the students with task managers, computer troubleshooting, Device Manager, Event Viewer, and Restore Point to do the needed routine maintenance and solve scenarios for common problems. Basic troubleshooting process, daily maintenance routine, change management, solving networking troubleshooting, CRU, and FRU concepts were covered in this workshop.
Twenty students attended the workshop and reported high levels of satisfaction in terms of learned concepts, workshop structure, and in-class engagement.